New: RaddAI, the customer conversations platform

West Bank · Palestine

Your partner in telecom and information technology.

Astra is a Palestinian telecom and IT services company serving businesses and individuals across the West Bank, with services we run and support ourselves: the RaddAI platform, cloud and hosting, voice and messaging, and internet.

Business solutions

RaddAI platform

Technical support is available now +10,000 subscribers +20 specialists Since 2020

RaddAIA platform by Astra Telecom

Every relationship starts with a reply.
Make it the best one.

Brings your customers’ WhatsApp and call conversations into one shared inbox, with Qaed, an AI assistant that supports your team.

One shared inboxEvery channel and every agent in one place.
Official WhatsApp by MetaAn official connection to your company's WhatsApp Business account.
Control over response timesAutomatic reminders when a reply is late.
Qaed, the AI assistantAnswers common questions and hands the rest to your team.

0conversations for Astra subscribers in 30 days

0 minmedian first response time

Go to the RaddAI platform

RaddAI · Team inbox3 agents online

Business solutions

Technology solutions for your business, under one roof.

RaddAI New

Manage customer conversations on WhatsApp and calls, with an AI assistant and precise tracking of your team's performance.

For customer service and sales Discover RaddAI

Cloud & virtual servers

VPS with a static IPv4, daily backups and full admin access, scaling as your business grows.

For systems, applications and databases Plans & pricing

Web & email hosting

cPanel hosting for websites, domains and business email, with high performance and direct technical support.

For company websites and online stores Details

A professional on a business call at her desk

VoIP voice

Business numbers and voice lines carried on our own network for consistent call quality.

For offices and contact centers Request a quote

A professional using a tablet in the office

Bulk SMS

A platform for high-volume messaging with API integration and detailed delivery reports.

For alerts, campaigns and verification codes Request a quote

An engineer monitoring servers in a data center

IT support & systems management

Support contracts covering fault resolution, systems and network management, and routine maintenance.

For IT departments Request a quote

Business & home internet

Fibre with symmetric speeds and fixed wireless, on a network we own and monitor around the clock.

For offices, shops and homes Details

A modern data center with neat server cabinets

Cloud & hosting

Cloud servers and hosting your business can rely on.

Virtual servers plus web and email hosting, with direct support from a team that knows your systems.

Static IPv4 address
Daily backups
10G network
Full admin access
cPanel hosting & business email
Direct technical support

Basic$50per month

Most popularBusiness$80per month

Premium$120per month

Ultimate$200per month

All plans include a static IPv4, backups and technical support, with the option to upgrade or cancel at any time.

Order your server Free consultation

Internet

Internet for businesses and homes, on a network we own.

We run fibre to homes and businesses, and reach areas fibre hasn't yet with fixed wireless — both networks monitored by our team around the clock.

Fibre · FTTH

Fibre, right to your home or office.

Fibre straight to your home or office, with symmetric upload and download speeds and consistent performance at all times.

Symmetric speeds
Homes and businesses
No throttling

Fixed wireless

From our towers to every home.

Towers and wireless links we build and run ourselves, bringing internet to villages and areas fibre hasn't reached yet.

Coverage beyond fibre
Tower-to-tower links
New sites all the time

Internet coverage

An internet network that keeps growing.

Our fibre and wireless network covers five areas today, with new sites coming online all the time. Press the button and we'll check your location automatically.

Illustrative diagram — not to scale

About us

A Palestinian telecom and
IT services company, since 2020.

We serve individuals and businesses across the West Bank on infrastructure we own and run locally: the RaddAI platform, cloud servers and hosting, voice and messaging, specialist technical support, and a fibre and wireless internet network.

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Subscribers and clients: 0
Integrated services: 0
Specialists on our team: 0
Branches and offices